Identity and Access Management

Need help with your GT Account? You're in the right place.

Welcome to the IAM Help Page! Whether you’re a new student or employee setting up your GT Account or an existing student or employee having trouble with signing in, resetting password, using two-factor authentication (2FA), or recovering from phishing or a suspicious activity, we’re here to help you.

We have self-service tools available to help you recover from any issue and log in securely. Please see the quick links to common help topics below. Tap the link related to the issue you are experiencing to learn how to resolve it. If you need additional assistance, contact your organization's IT or security support team.

New to GT, how to log in?

Device Security

To learn about device security requirements before accessing sensitive applications, review your organization's verified device-security guidance.

Phishing Avoidance

To protect your account from phishing, learn how to inspect unexpected login requests, links, sender addresses, and requests for authentication information.

Phishing Recovery

To recover from a suspected phishing incident, use your organization's verified password-reset and incident-reporting procedures.